Pro-Frame Design was established in 1987. We are a family run & owned business with over 40 years in the framing industry. Our staff have all been trained to the highest level of expertise in all areas of framing including cutting and joining of frames. Standard and Acid free mounting, needlework, canvas and tapestry stretching, Block mounting, Glass Cutting and more. Most staff have a background in arts and craft, which helps to choose the right combination for framing for our clients.
Our aim is to provide our customers with the highest quality product and service. We want your experience to be a pleasant one, and one that you will tell people about. Our ultimate goal is to make every customer satisfied, and to see as many homes as possible displaying our products. If we achieve this goal, the big winner is you, who use our services.
Why Choose Us ?
Five simple reasons : Knowledge – Experience – Quality – Service – Lifetime Warranty.
Knowledge: We have been in the picture framing industry since 1970. The wealth of picture framing knowledge has been handed down from one generation to another. In turn that knowledge has grown as our industry has changed. The advantage we have over our opposition is time. The trends in the picture framing industry continually change, and we believe Pro-Frame Design are at the forefront of this evolution.
Experience: You can not argue with time, you can not stay in this industry long term, unless you are doing something right. We strive to be the best in the picture framing industry, and to provide the best product, service and experience for our customer. We do that by making sure, we are up to date with all the latest picture framing practices, as well as, maintaining the integrity of past proven processes.
Just like the building industry, only the most experienced, knowledgeable and quality companies survive the tough times, we plan to serve our customers for a very long time.
Quality: You can have all the knowledge and experience in the world, but if you do not provide a quality product, you won’t last. Our company has been in business since 1987, Peter Hampton has successfully run picture framing companies since 1972. The reason for our success is clear, providing a good, solid quality product for our customer. We back the quality of our products by offering life time warranty on all custom framing. This is not an empty promise to our customers either. With over 40 years in the picture framing industry, it should give every potential and existing customer the confidence to choose Pro-Frame Design over our competitors.
Service: Up to now, we have given you three reasons to choose us, but this is the final reason why you should choose Pro-Frame Design….Service….. Our service is second to none, we do not require an appointment, we are at YOUR service, so come in at your convenience and one of our friendly staff will greet you on arrival. You will then be taken through the process of choosing framing for your item. Our staff will talk to you about what you may want and answer any questions you may have, no matter how simple or complex they may seem. It is important to us, to make your picture framing experience, as enjoyable as possible. If you have small children, no problem, we have a play area right next to our counters, so your child can relax and play or draw a picture, while you take your time and choose your framing.
Lifetime Warranty: That’s right, Pro Frame Design provides a lifetime warranty on all of our full custom framing work. So if you ever have an issue with your PFD framing job, bring it back in for assessment and if we can see that we have provided a less than satisfactory job, we will fix it.
This is not an empty warranty either. We have been servicing Penrith since 1987, and we intend on being around for another 25+ years.
A Pro Frame Design Lifetime Warranty is a true Lifetime Warranty .